Rommel Graham – 10 Years - Customer Support Rep.
Get ready to meet the political pundit and debate champion of our Customer Support team, none other than Rommel Graham!
Rommel isn't just your average support rep; he's got a knack for politics and a love for debate that's as fierce as a presidential campaign.
From handling customer queries to navigating the intricacies of office politics, Rommel does it all with an air of confidence that could rival a seasoned politician. If you ever need someone to argue their point until the cows come home, look no further— Rommel is your guy.
But amidst the debates and political banter, Rommel brings a unique flair to our team. With his unwavering confidence, we all know he's got a heart of gold (even if it's buried under layers of political rhetoric).
So, as we raise a glass to Rommel, let's celebrate his decade of dedication, his love for politics, and his never-ending quest for a good debate. Here's to 10 more years of debates!
Kevin Gaskin – 10 Years - Customer Support Supervisor
Ladies and gentlemen, it's my absolute pleasure to introduce you to our Customer Support Supervisor extraordinaire, Kevin Gaskin! With a decade of dedication to our company, he's not just a supervisor; he's the glue that helps hold our team together.
Starting as a humble Customer Support Representative, it wasn't long before his patience and humility earned him a well-deserved promotion to supervisor.
But what truly sets Kevin apart is his humble demeanor and his ability to keep calm under pressure. No matter how hectic things get, he's always there with a smile on his face and a reassuring word for his team.
He's the kind of supervisor who leads not with a loud voice, but with a patient ear and a genuine desire to help. While he may not seek the limelight, his impact on our team is undeniable.
So, here's to Kevin, the humble hero of our Customer Support team, the master of patience, and the embodiment of humility. Congratulations on 10 incredible years!
Alicia Blackman – 11 years – Sales Rep.
Meet our sales dynamo, Alicia Blackman, who's been rocking the sales game for a whopping 11 years. If assertiveness and sarcasm were Olympic sports, she'd have a gold medal in both. She's not just assertive; she's assertive on steroids. When she's passionate about a sale, you'll know it—her enthusiasm could power this island.
But here's where things get interesting: not only does Alicia sell Platinum like it's going out of style, but she's also the brains behind our Social Committee Club. Need ideas for office events or activities to boost employee engagement? Look no further. Alicia has creativity pouring out of her ears, coming up with more ideas than there are stars in the sky to keep our team engaged and entertained. She is the glue that bonds our team together.
So, if you ever find yourself in need of a sales boost, Alicia is your go-to gal. Just be prepared for a healthy dose of sarcasm and a few debates along the way.
Here's to Alicia, the queen of sales and the reigning champion of office fun!
Trisha Workman – 14 Years – Insurance Billing Rep.
Allow me to introduce you to Trisha Workman, our resident insurance billing guru with an impressive 14 years of service. She’s not just an employee; she's a legend in the making.
Now, Trish (as she prefers to be called) might seem like your typical humble team member, but don't let that fool you – she's also the reigning queen of sarcasm. Her wit is as sharp as her insurance billing skills, and let's just say, she's not afraid to use it.
Trish is also the unofficial stationery Clerk, and don't even think about underestimating the importance of her stationery list. You see, all new team members are provided with a stationery list that Trish swears by – highlighters in every color, pens that write like a dream, scissors, rulers...you name it! She takes her role seriously, ensuring that everyone has the tools they need to get the job done right.
And speaking of getting the job done right, Trish's previous experience in Insurance Billing in the USA gave her an edge when the department launched back in 2013. She was one of the first insurance billers on the scene, bringing her expertise and her trademark sarcasm to the table.
But here's the kicker: Trish isn't just an expert in billing; she's also a professional over-thinker. No decision is made without careful consideration, and even then, she'll probably spend hours analyzing every possible outcome.
So, if you ever find yourself in need of insurance billing expertise, or a comprehensive list of office supplies, Trish is your go-to gal. Just don't forget to bring your highlighters—preferably in every color.
Cheers to Trish, the unsung hero of our billing department!
Kerry Chase – 14.8 Years - Customer Support Rep.
Introducing our Customer Support veteran, the one and only Kerry Chase! With almost 15 years under his belt, Kerry doesn't just solve problems, he tackles them head-on with a passion that's as fiery as Barbados sunshine.
Kerry is the epitome of frankness, he calls it like he sees it, no sugar-coating needed. He's committed to getting the job done efficiently because, let's face it, time-wasting isn't his style.
But what really sets Kerry apart is his love for a good challenge. Problem-solving isn't just a job for him; it's a thrill ride he can't get enough of. He thrives on the adrenaline rush of diving into the next major issue like a pro surfer catching a wave.
Clients adore him for his honesty (most of the times), his quick wit, and as a “Bajan American” they can't resist picking his brain about island life versus the hustle and bustle of the USA. He's the guy who makes customer support look like a breeze, even in the midst of a hurricane!
From unraveling some of the most complex issues to finding creative solutions on the fly, Kerry is the Sherlock Holmes of customer service.
Here's to over a decade of cracking cases and saving the day!